Questions about taxis in Udine
Prices, payments, luggage and calls: answers to the most common questions.
Prices and payments
How much does a taxi cost in Udine?
According to the consortium's fare card you pay by the meter: the minimum fare is €7.03 and includes the first 1.5 km; then in town you pay €1 per km (€0.10 every 100 metres) and €27.60 an hour when the car is stopped or in a queue.
How much does a taxi cost at night and on holidays?
From 10 pm to 6 am and on public holidays the price goes up by 20%: in town, for example, a km costs €1.20. Women get the Tariffa Rosa, which takes 20% off the price of the ride at night.
How much is a trip outside Udine?
If your destination is outside the city the taximeter counts €2.14 per km from the start of the ride (€2.57 at night and on holidays), because the price includes the taxi's empty return. Beyond 50 km 10% VAT is added; tolls, tunnels and ferries are paid by the customer.
How much is a taxi to Trieste airport?
From Udine to Trieste airport, in Ronchi dei Legionari, there is a €100 fixed price. The consortium's fare card does not say whether it changes at night or on holidays: ask when you call.
What is the Tariffa Rosa?
It is the discount for women travelling by taxi from 10 pm to 6 am: 20% off the price of the ride. The City introduced it in 2024.
Are there other surcharges?
Yes: +20% on mountain or snowy roads, +10% for a people carrier with more than 4 people and €0.81 for each bag larger than 50×30×25 cm, each pair of skis and each lap dog. Wheelchairs and guide dogs travel free.
Can I pay by card?
Some of the consortium's cars have a card reader: ask when you call or before you get in.
What are the City's taxi vouchers?
The City of Udine gives €5 taxi vouchers to residents with severe disabilities or who are not self-sufficient, with a social-health ISEE up to €30,000, who cannot use other vehicles. They are used with participating drivers; you apply to the City's Social Protection Unit.
Calling a taxi
How do I call a taxi in Udine?
Call Radio Taxi Udine on +39 0432 505858: an operator answers every day of the year. You can also send a text or a WhatsApp message to the same number with town, street, number and name: you get the taxi's code and the minutes it will take. There is also the InTaxi app.
Can I book a taxi?
No: the City regulations forbid taxi drivers from taking bookings. Call when you need the taxi.
Can I hail a taxi in the street?
Yes, if it is free, but not near a rank where taxis or customers are waiting: this is set by the City regulations.
At the rank, do I have to take the first taxi in line?
No: under the City regulations you can choose any taxi in the line.
When does the meter start?
If you call the radio taxi, when the driver receives the call (the nearest car must come); if you call from the rank's phone, when the taxi leaves the rank; in the street, when you stop it. This is set by the City regulations.
Will a taxi take me outside Udine?
Yes, if the driver agrees: under the City regulations drivers must accept rides starting in Udine, but destinations outside the city need their consent. They cannot start a ride in another town.
Can I ask for a large car?
Yes: the consortium has cars with 5 to 8 seats and estate cars. With a people carrier for more than 4 people the price goes up by 10%.
Luggage, animals and accessibility
Can the taxi carry a wheelchair?
Under the City regulations taxis must serve people with disabilities and help them get in, and wheelchairs are carried free in suitable cars. Say so when you call.
How much is luggage?
€0.81 for each bag larger than 50×30×25 cm and each pair of skis. Hand luggage is free.
Can I bring my dog?
Lap dogs cost €0.81; guide dogs travel free. For other animals, ask when you call.
Do children need a car seat?
Under the Italian Highway Code, in a taxi children shorter than 1.50 m may travel without a car seat only on the back seat, with someone aged at least 16. If you want a car seat, ask when you call.
Complaints and lost property
I left something in a taxi: what do I do?
Call +39 0432 505858. Under the City regulations drivers hand over to the City's lost property office within 24 hours any items they cannot return right away.
Who do I contact with a complaint?
Write to the consortium at info@taxiudine.it, or contact the City of Udine: under the City regulations the Local Police oversee the service. Note down the taxi's number.
How do I recognise a licensed taxi?
It is white, has an illuminated TAXI sign on the roof and a «TAXI – Servizio pubblico» plate at the back on the right with the number and the City's coat of arms. The fares and the licence number must be displayed inside.
Can't find the answer?
Write to info@taxi.udine.it. For a ride in progress, call the consortium directly.